FAQ
We're here to assist you with any questions or concerns you may have. Below, you'll find answers to frequently asked questions:
What is K-Club?
K Club is a Korean content service for Hallyu fans which provides exciting K-Drama and K-Pop videos, fun trivia and quizzes and great rewards for you to enjoy!
Who can use the K-Club service? 
K-Club is available to all Atom users who are fans of Korean entertainment and anyone interested in Korean contents in general.
How can I become a member of K-Club? 
To subscribe to K-Club, visit our website http://tmm.8elements.mobi/club and click Join Now.
Can I cancel or change my membership plan? 
Yes, you can cancel or change your membership at any time. Go to the My Account page and simply click "Exit" or contact our customer support for further assistance at.
support@8elements.net or phone number 09750510376.
How can I get technical support if I encounter any issues? 
If you encounter any technical problems, you can reach out to our customer support team via email at support@8elements.net
What is K-Fun? 
K-Fun is the entertainment program of our K-Club. It offers trivia games, quizzes and puzzles in special categories such as K-POP, K-DRAMA, K-FOOD and K-TRAVEL. You can earn points by answering quiz questions or playing the trivia games or solving the puzzles.
Each customer has the opportunity to win prizes available on the portal by answering as many questions as possible and/or collecting the highest points in the fastest time. You can join the program by visiting the K-Club portal at http://tmm.8elements.mobi/club or JOIN HERE.
How can customers get rewards? 
First, you must be a member of K-Club.
You can then collect points by answering trivia questions or solving puzzles. The 10 customers with the highest points will appear on top of the leaderboard. Active customers can get prizes by exchanging the points they have won for available prizes.
Which prizes does K-Fun give to the winners? 
Every customer has the opportunity to win rewards like mobile data and phone balance, e-wallet cash, mobile phones, concert tickets and more. Prizes depend on the current promotion and change month by month.
How long will it take for customers to receive gifts? 
8elements will contact the winners within a maximum of 3 days to verify the winner's data and the prize will be sent no later than 14 days after the winner is successfully verified.
Where can customers learn more about K-Fun? 
You can ask questions via email to support@8elements.net or call our customer service number at 09750510376.